Manager, Specialty Gastroenterology (GI) Training (USBU)
Are you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as a Manager, Specialty Gastroenterology (GI) Training in our Lexington, MA office.
Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. As a Manager, Specialty Gastroenterology (GI) Training working on the Field Capabilities and Trainingteam, you will be empowered to design, develop and deliver training curriculum, courses and coaching for the Takeda Pharmaceutical Specialty GI Field Team to include sales, account managers, reimbursement specialists and managers, applying pharmaceutical industry and adult learning best practices, and a typical day will include:
- Ensures that all promotional activities observed or taught are in accordance with Takeda Operational Guidelines and Code of Conduct.
- Builds the foundation of Takeda culture in new hires and instills it in existing employees.
- Provides up-to-date training by responding to marketplace conditions.
- Increases and improves the quality and performance of our field team, which will result in an increase in market share for the company.
The Manager, Specialty Gastroenterology (GI) Training will work in the newly formed Specialty Business Unit, which has the potential to drive blockbuster growth in the near term and be responsible for the objectives below:
- People Management: Manages a rotating team of Sales Trainers (in-house and remote): monitors performance, provides regular coaching/counseling and ensures trainers have the appropriate training tools and information to conduct their jobs effectively. Responsible for creating a learning environment that foster Sales Trainer development and promotional advancement.
- Training Lead: Work closely with the GI Training Team and delegate where possible. This will involve close collaboration with key stakeholders to define competencies and then develop training strategies and solutions to develop those competencies. Serve as back-up for team members as needed and direct manager when requested.
- Curriculum Management: Set priorities for the overall field new hire curriculum to include clinical sales specialists, key account managers and field reimbursement. They will oversee the execution of the home study and classroom content. Responsible for ensuring content is accurate, current and aligned to business needs. Ensure key milestones are achieved that are critical to the success of the specialty new hire curriculum.
- Product and Market Knowledge: Remain current and ahead of the curve with research, clinical, and publication activity to contribute insights and perspectives to the broader team and training plan
Training Lead: Clinical Sales Specialist (CSS) and Other as needed
- Lead trainer for CSS training curriculum.
- Leads all projects that support the design, development and implementation of curricula for the on-going development of the CSS team.
- Serves as a subject matter expert for IBD marketplace.
- Ensures successful development and delivery of all aspects of field effectiveness curricula.
- Provides specific feedback and coaching to new hire trainees and experienced representatives and managers within the training environment.
- Administers exams and communicates scores to trainees, and specialty leadership.
- Reviews and approves new hire trainee evaluations. Ensures field effectiveness trainers are able to effectively communicate observations and feedback directly to trainee. Communicates with training management team and specialty management team as appropriate.
- Leverages previous experience to participate in the development of training materials on clinical/product information and selling, specialty market distribution and reimbursement (buy/bill, specialty pharmacy, site of care), account management (hospital, infusion center, managed care accounts) in the biologic/infused marketplace, and application of business tools, in conjunction with other members of the training department and the commercial organization.
- Oversees Medical, Regulatory, and Legal (MRL) process related to New Hire Training Materials to ensure delivery of high-quality content delivered in a timely fashion.
- Monitors and measures effectiveness of all phases of training curricula and then synthesizes facts and data to make appropriate modifications. Regularly conducts needs analysis with field leadership and training liaisons to understand skill gaps so as to make relevant training recommendations based upon local needs.
- Works directly with a Project Manager to ensure that training materials are delivered in timely manner.
- Exhibits strong project management, detail orientation, communication and leadership skills, ensuring that projects meet their learning goals, as well as finish on time and on budget
- Creates Train the Trainer Sessions to ensure Field Effectiveness Trainers are prepared to master training content and delivery.
Product and Market Knowledge
- Is Subject Matter Expect on topics related to Clinical Sales Specialist role: training, business acumen and evolving landscape
- Conducts field visits with the specialty field-based employees to assess needs and build personal awareness to market dynamics.
- Maintains a high level of market intelligence, including new product training methods and competitive intelligence, training programs and best practices.
- Participates in marketing meetings, self-study, and field travel with the Specialty Field Team to increase and maintain product knowledge along with market place awareness across all product areas.
- Communicates (oral and written) within the department and with Marketing, Regulatory, Specialty Leadership and Specialty Field Sales Force.
- Attends industry meetings to stay current and up to date on new market trends and competitive activity
- Complies with all Takeda Operational Guidelines and Code of Conduct and ensures that all activities, observed or taught, are also in accordance with these guidelines.
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:
- Bachelor s Degree
- 6+ years in the pharmaceutical industry
- Sales training or like experience (marketing, sales, rotations etc)
- Experience facilitating sales training or leadership training courses
- Strong clinical, selling skills and biologic marketplace knowledge
- Specialty marketplace distribution and reimbursement expertise (buy/bill, specialty pharmacy, site of care)
- Clear communication skills: verbal and written
- Project Management Skills prioritization, workflow process, communication
- Ability to collaborate with cross-functional partners
- Education in Science, Biology, Marketing or Business Administration
- 1+ years pharmaceutical sales management experience or equivalent
- Willingness to travel to various meetings or client sites, including overnight trips. Some international travel may be required.
- Requires approximately 75% travel or less.
WHAT TAKEDA CAN OFFER YOU:
- 401(k) with company match and Annual Retirement Contribution Plan
- Tuition reimbursement Company match of charitable contributions
- Health & Wellness programs including onsite flu shots and health screenings
- Generous time off for vacation and the option to purchase additional vacation days
- Community Outreach Programs
Empowering Our People to Shine
Learn more at takedajobs.com.
Takeda is an EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws. For more information, visit http://www.takeda.us/careers/EEO_Policy_Statement.aspx
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