Posted to MedZilla on 1/20/2019

Takeda Pharmaceuticals

US-MA, Sr Manager, Competitor Insights R0005764-MZ


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Job Description

Are you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as a Senior Manager, Competitor Insights, in our Cambridge MA office.

Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. As a Senior Manager, Competitor Insights, working in the Specialty Business Unit you will be empowered to be strategic, and innovative, and a typical day will include:


This position will be responsible for consulting Specialty Business Unit (SBU) leadership, leading, creating and delivering integrated insights across multiple sources, project management & knowledge management assignments delegated by the Specialty Business Unit Lead Customer and Market Insights. The position is expected to bring biologics consulting expertise with strong leadership in specialty marketing analysis, brand planning, situation analysis, project management and cross-functional alignment skills. The role is a critical position demanding experience in consultative influence utilizing varied sources of mixed confidence intervals and methods, engaging stakeholders at all levels.

This position leverages their technical expertise to project manage and provide operational excellence, to 1) Engage consultative influence, 2) Create cross-source insights, recommendations and alignment for action, 3) Develop analysis of business need, knowledge gaps, primary and/or secondary research to fill prioritized gaps, 4) Communicate those integrated insights to relevant stakeholders across Takeda, and 5) leverage data and specialty expertise in at least one segment (Patient or Medical (Healthcare Professional or Payer)) external analysis, with internal market planning, business development, strategic or tactical work streams for long-term impact. Responsibilities associated with commercial insights include leading cross-functional teams in predicting and planning solutions to achieve successful execution, driving the team to achieve clarity on issues and action, consulting influence with senior management. This requires the ability to exercise decisiveness in selecting critical strategic elements of executive decisions, collaboration and alignment in methods for study of strategic elements, prioritization of competing strategic/tactical needs, strong budget/scope/program management, strong consultative influence skills.

Furthermore, he or she acts as an internal Subject Matter Expert (SME), requiring consultative skills, to meet specific commercial processes and the discipline of Market Research. Advanced understanding of primary market research methods, industry ethics and compliance, and specialty biologics is required, as well as bench strengths in primary research consulting/execution in at least one customer specialization (Patient or Medical (Healthcare Professional, Payer)).


  • Proactively identifies strategic and tactical knowledge and market research consulting needs of SBU, establishing both long-range and short-term business impact.
  • Collaboratively prioritize and build an integrated market research plan for at least one stakeholder (Patient or Medical (Healthcare Professional, Payer)).
  • Provide oversight and accountability on all processes related to procurement, vendors, compliance, pharmacovigilance and budget management activities in execution of each research program. Consistent exercise of independent judgment and discretion in matters of quality, comprehensiveness, and timeliness of all process outputs.
  • Supervise compliance of relevant SOP and industry ethics for SBU operations
  • Responsible for maintaining and tracking learning/training, compliance and safety programs
  • Executes other ad hoc tasks assigned by Head/Lead of Customer and Market Insights
  • Guides and manages the creation of operational processes and presents associated plans to SBU leadership for approval.
  • Sets and provides clear direction in methods, recommendations and secures stakeholder buy-in.
  • Develops and manages expectations, highlighting and resolving issues and ensuring regular communication of processes enhancements.
  • Proactively identifies methods to improve efficiency and quality with respect to Project Planning and Management within SBU, and influence via leadership across global peers.
  • Proactively develops and implements new and innovative solutions to meet business needs and resolve business issues.
  • Develops, implements, and maintains project management of primary research in SBU
  • Aligns, monitors and reports on team-specific project delivery, expenses, and other insights operation metrics
  • Build internal stakeholder relationships from a variety of groups (i.e. marketing, sales, data systems, procurement)
  • Additional duties as assigned.


Education and Experience:

  • B.A./B.S. Scientific or commercial education.
  • Minimum of 5 years of progressively responsible project management experience.
  • Minimum of 7+ years of commercial experience within pharmaceuticals, 2 years in specialty
  • 5+ years matrix stakeholder management required.
  • 2+ years experience in implementing processes, procedures, market research and competitive intelligence in specialty biologics healthcare environment.
  • Demonstrated leadership skills managing matrix teams, influencing outcomes in strategic and tactical decisions, specific to marketing in specialty pharmaceuticals
  • 2+ years expertise and industry leadership in market research of at least one external stakeholder (patient or medical community (healthcare professional, payer))
  • Proven ability to communicate and collaborate effectively with senior management.
  • Thorough knowledge of drug commercialization
  • Thorough knowledge and passion for excellence in the commercial side of managing pharmacovigilance processes
  • MBA preferred

Knowledge and Skills:

  • Advanced knowledge of best practices and leadership in specialty pharmaceutical commercial business operations, metrics, measurements, and the use of market research to drive decision-making in commercial strategy and tactics to achieve a leadership position.
  • Demonstrated leadership in synthesis of primary and secondary market research, forecasting synthesis, competitive intelligence and data management to advise the development, execution and to monitor specialty pharmaceutical leadership status.
  • Able to lead in a matrix-working culture, both across the US SBU and GCI
  • Proven ability to negotiate and influence in a consultative role
  • Proactive ability to predict issues and problem solve
  • Proven consultative influence, communication and presentation skills organizational, written and verbal
  • Expertise in primary market research methods as they pertain to low sample size and integration with specialty pharmaceutical data sources and syndicated analysis
  • History of managing multiple tasks of varied complexity simultaneously
  • Able to delegate effectively
  • Proven advanced skills in utilizing Microsoft PowerPoint, Excel, Outlook, and Word


Able to drive to or fly to various meeting sites, including overnight trips, up to 20%. Some international travels will be required.


  • 401(k) with company match and Annual Retirement Contribution Plan
  • Tuition reimbursement
  • Company match of charitable contributions
  • Health & Wellness programs including onsite flu shots and health screenings
  • Generous time off for vacation and the option to purchase additional vacation days
  • Community Outreach Programs

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Boston, MA

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