Key Account Manager Oncology
Position Summary:
A full-time Key
Account Manager (KAM) will exemplify the values of our client, which include
personal commitment, integrity, accountability, results oriented, and
teamwork. The account manager will meet
with targeted Cutaneous Lymphoma Clinics at Hospitals and Academic Institutions
and with Dermatologist who treat CTCL. KAM assist medical and administrative
staff on reimbursement and co-payment assistance programs for patients.
Essential Duties/Responsibilities:
- Consistently meet
and exceed established program goals within territory by utilizing approved
promotional materials with targeted dermatologists.
- Achieve quarterly
reach and frequency goals and client deliverables by gaining access to targeted
dermatologists to provide product and disease state information.
- Keen understanding
of payers, reimbursement, and managed markets landscape in territory.
- Possess a high
level of knowledge and understanding of all assigned products, disease states,
treatment, and competitor products.
- Maintain current
and competent working knowledge of product line to educate HCPs, reimbursement
managers, and appropriate hospital personnel.
- Produce high
quality territory management activities, including business planning, pre-call
planning, efficient and productive routing, material inventory, and expense
reports.
- Deliver
presentations via electronic technology (i.e. iPad) and utilize effective
consultative techniques in order to provide appropriate information to target
physicians.
- Display knowledge
of key customers; develop and execute business plans
- Conduct a
complete call (product, reimbursement, patient programs to key healthcare
facility personnel).
- Appropriate
working relationship with field based and home office colleagues.
- Build strong
relationships and customer loyalty.
- Maintain strict
adherence to all PHS Health Solutions (PHS) and client compliance requirements.
- Demonstrate PHS
and client key values and behaviors.
- Maintain and
execute a territory and promotional budget.
Education and Experience:
Required
- Bachelor s Degree
from an accredited institution required.
- Minimum of 5 years biotech or pharmaceutical experience required, with
at least 5 years recent experience in hospital sales or service.
- Total account
management.
- Ability for
extensive travel, including overnights.
Preferred
- Experience in
dermatologic oncology.
- Ability to
comprehend and utilize highly complex clinical information and studies.
- Ability to display
and demonstrate persistence over the long haul due to unique nature of this
initial product offering/launch.
- Ability to create
deep relationships with KOLs (Key Opinion Leaders) both academic And
clinical/Rx .
- Understanding of
PDMA guidelines.
Knowledge, Skills and Abilities:
- Excellent verbal,
written and interpersonal communication skills.
- Strong focus on
providing customers with superior support and service.
- Strong rapport
building skills and active listening skills.
- Proficiency with
using technology for business purposes
- Essential Core
Competencies: Action Oriented, Problem Solving, Priority Setting, Drive For
Results, Dealing With Ambiguity
- Ability to
compliantly and effectively coordinate with Client management
- Ability to operate
within structured operating model and compliance guardrails
- Strong
organizational skills and strong attention to detail and accuracy.
- Effective time
management skills and prioritizing/planning skills to create routing plans,
daily/weekly call activities, and follow up activities in the most efficient
manner.
- Ability to display
high-levels of initiative, effort and commitment successfully and timely
complete projects and assignments.
- Must be
self-motivated and disciplined.
- Ability to work
independently and demonstrated ability to collaborate in a team environment.
- Flexibility and
ability to handle multiple tasks simultaneously.
- Must be able to
deal with people at all levels inside and outside of the company.
- Must be able to
successfully complete client training and meet training expectations in order to
proceed to servicing client s
customers within the parameters of the program.
- Ability to drive
to assigned targets within the territory using own automobile or fleet vehicle
(if provided by PHS).
- Ability to travel
to work related meetings and functions (including overnight and/or weekend).
- A valid driver's
license.
- Must reside within
assigned region
About Us
PHS
Health Solutions provides best-in-class commercialization, clinical, and
consulting solutions to life sciences and healthcare companies. Touchpoint
Health Solutions, Inc. specializes in the sales and promotion of pharmaceutical
brands, services, and products through field and inside sales.
Our Culture
When
you join PHS Health Solutions you have the opportunity to work with and learn
from leaders in the health care industry. Our commitment to a
team-oriented culture and value-based leadership model provides an environment
where our employees can work to their full potential.
All
opportunities with the Company offer competitive compensation including a
comprehensive medical benefits package, 401K benefits, and the opportunity to
grow with the nation's leader in healthcare sales.
One
of our goals is to continuously drive innovation through our people by creating
an open, respectful, inclusive and trustworthy work environment. We
encourage and support equal employment opportunities for all associates and
applicants for employment without regard to race, color, creed, religion, age,
sex, sexual orientation, gender, gender identity, gender expression, national
origin, ancestry, citizenship status, marital status, medical condition as
defined by applicable state law, genetic information, disability, military
service and veteran status, pregnancy, childbirth and related medical
conditions, or any other characteristic protected by applicable federal, state,
or local laws and ordinances. Employment decisions are evaluated on the
basis of an individual's skills, knowledge, abilities, job performance and
other qualifications. We do not condone or tolerate an atmosphere of
intimidation or harassment.
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solutions
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