Posted to MedZilla on 7/28/2017

The Medical Affairs Company

US-GA, Medical Information Coordinator - Kennesaw, Georgia 1648-MZ



Position located at headquarters in Kennesaw, Georgia


The Coordinator is responsible for the day-to-day maintenance of Product Complaint and Adverse Event reporting, general support of the TMAC call center, as well as other responsibilities supporting the Medical Information department.


  • First line support for TMAC Medical Information Call Center:
  1. Fielding calls from sales reps, consumers and healthcare professionals on behalf of all clients
  2. Identify the caller’s needs, input his or her information into the database and either handle the call or triage the call to the appropriate Medical Information Specialist
  3. Respond to all faxes, voicemails, emails and Medical Information Requests that come through the Medical Information department
  4. Check client email and voicemail boxes on a daily basis
  • Backup support for IRMS database
  • Update sales rosters in IRMS
  • Generate and maintain monthly/weekly/periodic reporting for all clients as needed
  • Perform literature report searches
  • Document fulfillment
  • Handle miscellaneous projects within the Medical Information Department


  • Associates Degree or relevant work experience
  • Minimum 1 year experience in an office/administrative setting
  • Pharmacy Technician or LPN background preferred
  • Possess basic writing skills
  • Communicates well via phone and writing with Client and Field Based Medical Personnel
  • Proficient in outlook, word processing, PowerPoint and Excel

Please visit our website at


* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.