Posted to MedZilla on 11/11/2019


Takeda Pharmaceuticals

Croatia-, Key Account Manager - Genetic Diseases SR0042516-MZ


 
 

ROLE OBJECTIVE

  • Responsible for maximising utilisation and patient outcomes of the Takeda offering (portfolio of pharmaceutical products and services) in designated territories/accounts
  • Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account and its key stakeholders
  • Responsible for driving and achieving the business objectives within the allocated budget

ACCOUNTABILITIES

Account Management

  • Understand the account situation, challenges and needs
  • Formulate comprehensive, robust and insight-driven key account plans
  • Deliver on agreed objectives and tactics within the key accounts in order to drive
    Takeda performance
  • Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in SMILE CRM)
  • Manage the account plan execution according to agreed timelines and budget
  • Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access, CEE)
  • Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within own accounts.
  • In coordination with supply chain, ensure Takeda product(s) is/are available at account level (Alofisel specific note)
  • Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
  • Act as an ambassador of the Takeda brand, its vision and values

Stakeholder Engagement

  • Develop long-term relationships between Takeda and key strategic accounts and
    their stakeholders
  • Identify key external stakeholders and develop deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
  • Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
  • Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio

Cross-Functional Team Leadership

  • Proactively coordinate collaboration with medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders.
  • Monitor the account plan progress and hold collaborators, and self, accountable as agreed
  • Lead the core account team meetings and present account plans and progress at relevant
    local meetings to the management
  • Identify and address any collaboration misalignments

Operational Excellence

  • Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
  • Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed.
    Use learnings to further improve planning and execution
  • Make changes as needed based on new business opportunities and changes in the market place to achieve financial objectives

SKILLS and COMPETENCIES

Critical Skills and Competencies

  • Strategicc Approach: Balances between the long-term vision while driving the short-term goals
  • Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
  • Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the end result is to help patients through innovation in medicine
  • Engage Others- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
  • Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients

Experience and Education

  • Bachelor Degree
  • Minimum of 3 years of industry experience with at least 1 years within a hospital and/or
    specialty care environment
  • Experience in managing customer relationships across the full spectrum of customer types in healthcare industry.
  • Account management experience desirable.
  • Therapy and Product area knowledge
  • Healthcare environment knowledge

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.


Please visit our website at takedajobs.com

 
 


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