Posted to MedZilla on 11/14/2019

Takeda Pharmaceuticals

US-PA, Sr. Collections Analyst I SR0042108-MZ



  • Perform advanced credit and collections functions within a team environment.
  • Review and monitor a portfolio of accounts with a consistent approach to ensure compliance to contracts.
  • Assist with minimizing bad debt by identifying trends suggesting declines in financial strength.
  • Resolve disputes, by pulling in cross-functional teams to understand impact of decisions and ensure compliance and consistency of treatment of like customers.


  • Collect on high dollar or key strategic accounts driving results to achieve or exceed business goals.
  • Take an educated approach to resolve deductions on customer accounts by performing analysis of open items, reviewing the customer contracts, and consulting with the appropriate cross-functional teams to understand business impact.
  • Evaluate account history to act as a key influencer with regard to order releases.
  • Analyze customer accounts to make recommendations pertaining to potential risk.
  • Review contract prior to negotiations with customers to ensure collection activities and customer s performance are aligned with the terms and conditions of the agreement.
  • Identify customer credit lines needing review to proactively minimize impact of order holds for the customer and the team.
  • Act as a mentor for the collections team and assist with any training needs.
  • Initiate and participate in improvements that drive operational excellence.
  • Identify customer trends that may suggest declining financial strength.
  • Support internal and external audits.


  • College degree and 2 years of credit/collections experience OR 7 years of credit/collections experience required.
  • Demonstrated strengths in oral and written communication, organization, problem solving, critical thinking and leadership skills.
  • A desire to continue learning.
  • Works well in a team environment and has the ability to adapt to changes associated with a fluctuating and additional workload.
  • SAP knowledge preferred.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Please visit our website at


* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.