Posted to MedZilla on 9/18/2019

Takeda Pharmaceuticals

US-PA, Collections Analyst II SR0040664-MZ



  • Perform credit and collection functions within a team environment.
  • Drive results by collecting and resolving past due invoices/deductions to achieve business goals.
  • Review contracts as needed to ensure compliance to customer agreements.
  • Resolve customer disputes by consulting with cross-functional teams in order to understand business impact prior to negotiations.
  • Overall ensuring compliance to contracts and consistent treatment of our customers.


  • Drive results by collecting and / or resolving past due balances to achieve or exceed business goals.
  • Maintain accurate customer notes to be used for monitoring customer accounts and ensuring due diligence.
  • Review contract prior to follow up to ensure resolution approach is consistent and compliant to the contract.
  • Raise issues pertaining to customer slowing payment trends or changes in performance that may indicate extended risk.
  • Maintain patient focus by analyzing and releasing urgent orders.
  • Support internal and external audits.
  • Participate in initiatives that drive operational excellence.
  • Understand cross-functional consequences of entries to ensure no impact to business results.
  • Drive improvement opportunities through participation in cross-functional learning.


  • Demonstrated strengths in oral and written communication, collaboration, organization, and problem-solving skills.
  • Shows a desire to continue learning.
  • Works well in a team environment and has the ability to adapt to change associated with business fluctuations and additional workload.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

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* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.