Posted to MedZilla on 9/16/2019

Takeda Pharmaceuticals

US-MA, Head of Business and Operational Excellence SR0040384-MZ


Primary Duties

The Head of Business Excellence Lexington directs site activities for the Operational Excellence, Project and Portfolio Management, Business Operations and Training teams at the Lexington site. This role will manage personnel in developing site strategy, prioritizing and identifying improvement opportunities, execution of improvement initiatives, development and deployment of site training, and analysis and monitoring of performance metrics. The incumbent will collaborate with the Lexington Leadership Team to set and direct resources to achieve site strategic objectives, including Strategy Deployment and the site Continuous Improvement Master Plan. This role establishes Training and OE strategy, partnering with functional leaders to determine people development and continuous improvement priorities and directing all aspects of the Business Excellence team towards that strategy. This role ensures the Lexington Site achieves compliance with Good Manufacturing Practices (GMPs) and regulatory expectations by managing a comprehensive training program and system.


40% of Time:

  • Lead and coach Business Excellence functions in support of achieving Lexington site objectives:

Operational Excellence

  • Development and deployment of CI/OE Master Plan, training of Six Sigma Blue/Green/Black Belts, coaching and leading Lean and Six Sigma projects.

Business Operations

  • Lead and manage Site Strategy Deployment.
  • Establish and monitor site metrics and KPIs, including reporting and analysis.
  • Site project portfolio prioritization and management, including site PMO.


  • LMS administration and maintenance, training development and delivery.
  • Site strategy to achieve and maintain GMP compliance.
  • Lead comprehensive change management processes and transformation to competency-based training strategy.

40% of Time:

Lexington Site Strategy

  • Set, maintain and monitor progress of Lexington site strategy, including strategy deployment and collaboration with LexLT on capacity/LRP planning and site Continuous Improvement Master Plan.
  • Establish and monitor site KPIs, analyze and deploy resources to improve business performance.
  • Maintain and improve resource development programs, including continuous improvement (e.g. Six Sigma Blue/Green/Black Belts) and GMP training.

20% of Time:

External Collaboration

  • Partner with external functions (e.g. BOLT Business Operations, Global OE, Strategic Programs, Network Study, Global Training) on development, deployment and performance of global initiatives.

Education and Experience Requirements

  • 10+ years of business experience in pharmaceutical and/or biotech industry operations
  • 5 years of management experience in a key management role
  • Experience implementing Lean Six Sigma tools and continuous improvement strategies in a production environment required, biotech/pharmaceutical preferred
  • Bachelor s Degree in business, finance, science, technology or engineering required
  • Industry knowledge of pharmaceutical manufacturing, quality, operations, cGMP, global regulatory or product development required
  • Master s Degree in Business or Operations Management preferred

Key Skills, Abilities, and Competencies

  • Excellent team leadership and people management capabilities
  • Strong communication and facilitation skills
  • Strategic thinker with demonstrated ability to set strategy based on knowledge of company goals, industry practices and current challenges
  • Understanding of Technical Operations department responsibilities and competencies required to support operations
  • Expertise in Operational Excellence, Lean Six Sigma and Operations Management best practices
  • Change agent able to lead and influence change at all levels of the organization
  • Program management experience in leading complex, global initiatives

Complexity and Problem Solving

  • Analyze complex organizational needs and develop learning solutions and OE initiatives to effectively address those needs
  • Ability to both set strategy and drive results
  • Influence and achieve results in a matrix organization; effectively collaborate with senior leaders inside and outside Lexington Site
  • Owns decision rights to Lexington Site training, OE, PMO and Business Operations processes
  • Apply continuous improvement to all areas of responsibility

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

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