Posted to MedZilla on 8/17/2019

Takeda Pharmaceuticals

US-MA, Group Lead, Medical Information - North America SR0038030-MZ



  • Ensure appropriate quality and timeliness of responses to requests for medical information in North America.
  • Manage medical information providers, and support vendor identification and contracting as required.
  • Develop and implement medical information materials in coordination with Global Medi-cal Teams.
  • Ensure reporting of potential adverse events and product issues to appropriate teams
  • Manage the Medical Information budget for designated region.
  • Track Medical information performance for designated region


Ensure appropriate, quality and timely responses to Medical information requests.

  • Internally or in collaboration with other regional Medical Information teams and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquiries.
  • Coordinate with Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions).
  • Manage the Global Medical information budget in designated region.
  • Monitor performance against medical information key performance indicators.
  • Manage a team of 9-10 direct reports (medical information managers, specialists, coordinators, etc.)

Manage medical information vendor relationship

  • Ensure contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting.
  • Collaborate with Regional team members to define medical information system and vendor requirements.

Implement novel channels for dissemination of medical information

  • Support implementation of novel channels in designated region


Education and Experience

  • A medical or scientific degree is required with PharmD, PHD, MD preferred
  • 8-10 years of related work experience required
  • >5 years of experience in the bio pharmaceutical industry medical affairs, preferably within a matrix structure is required
  • >3 years of experience within medical information/communications
  • Experience leading teams is required
  • Experience managing vendors and complex projects is required
  • Excellent knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines

Competencies and Skills

  • Focus on accountability and ownership - constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence
  • Good written and verbal communication abilities, including scientific writing
  • Strong attention to detail
  • Strong scientific acumen

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

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* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.