Posted to MedZilla on 1/17/2020

Takeda Pharmaceuticals

US-MA, Patient Recruitment and Retention Lead SR0036432-MZ


This is not a remote opportunity, office is located in the Greater Boston Area.


  • Develop and oversee patient-centric recruitment strategies that enable study teams to plan, forecast, remodel and succeed in delivering patient enrollment goals
  • Consult with and provide guidance to study teams to enable informed decision making on recruitment strategy and vendor selection
  • Partner with internal cross-functional teams and recruitment vendors in execution of recruitment and retention tactics
  • Drive forward innovation including processes and methodologies, leveraging data and technologies and patient insights


  • Develop and deliver custom-built, study-specific recruitment and retention plans, leveraging real world data and patient perspectives to shape the strategy
  • Monitor performance of recruitment and retention campaigns and implement strategic adjustments throughout the enrollment period; actively manage key vendors throughout the process
  • Collect and promote application of best practices and lessons learned across all programs
  • Identify and leverage opportunities to collaborate across the organization with various functional groups, such as Patient Engagement, Patient Advocacy and Medical Affairs to drive forward patient recruitment strategies
  • Act as champion for patient recruitment within the organization, educating colleagues and bringing visibility to the value of the department
  • Oversee execution of deliverables by PR&R Specialist including:
    • Early operational planning and protocol feasibility
    • Site identification
    • Enrollment forecasting and modeling
    • Patient recruitment and retention support strategies
  • Collaborate with internal and external stakeholders in discovery and development of innovative recruitment solutions


  • Develop and deliver quality patient recruitment and retention strategies that enable study teams to plan, forecast, remodel, and achieve on-time enrollment
  • Drive forward innovation including processes and methodologies, leveraging data and technologies and patient insights


Technical/Functional (Line) Expertise

  • Deep understanding of patient recruitment and retention strategies, methodologies, and technologies
  • Understanding of the pharmaceutical industry and clinical development


  • Demonstrated ability to work across functions, regions and cultures
  • Functional level leadership with the ability to inspire, motivate and drive results
  • Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing
  • Proven skills as an effective team player who can engender credibility and confidence within and outside the company
  • Demonstrates leadership presence and confidence
  • Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization
  • Invests time in helping others to enhance their skills and perform at a higher level

Decision-making and Autonomy

  • Decision making responsibilities:
    • Provide input to decisions that impact the functional area
    • Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions
    • Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution
  • Accountable for providing input to and implementing vision and strategy for designated scope


  • Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions
  • Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners, in the industry and area of expertise.
  • Effectively navigates the changing external and internal environment and leads others through change by creating and inspiring and engaging workplace


  • Forward thinking with; the ability to recommend, influence and implement organizational change and continuous innovation
  • Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business.
  • Role models respect and inclusion, creating a culture that fosters innovation


  • Extensive experience (5 to 8 years) in patient recruitment with evidence of increasing responsibility within a recruitment agency, pharmaceutical company, CRO or similar organization required
  • Expertise in developing and overseeing recruitment and retention strategies
  • Experience in managing leading-edge recruitment vendors, tools, and methods.
  • Understanding of marketing and advertising strategies
  • Understanding of clinical trials, relevant knowledge of GCP/Ich and applicable global regulations with regard to trial optimization strategies and tactics
  • Proven track record of leading and driving business process transformation and organizational culture change as well as delivering on programs with complex business deliverables
  • Health care business acumen with a comprehensive understanding of the pharmaceutical industry
  • Strong communication (written and verbal) and presentation skills
  • Experience with rare disease / difficult to recruit populations a plus
  • Ability to multi-task, work independently and as part of a multidisciplinary team, exercise sound judgement and escalate issues when necessary

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

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