US-MA, Manager, Patient Reimbursement and Assistance Services R0010111-MZ
The Manager of Patient Reimbursement and Assistance Services Operations will be a critical role within the organization. They will manage operational and analytical components of the non-distribution process for attaining commercial drug, free drug, and patient support. This person will interact with the Patient Value and Access (PVA) field and internal teams, sales, marketing, legal and other relevant groups. This critical role requires a seasoned professional with experience in managing patient reimbursement and assistance programs and associated vendors in the Bio/Pharma industry.
The Manager, Patient Reimbursement and Assistance Services Operations will manage components of the operations for Takeda Oncology s patient reimbursement and assistance programs. This role will support buy and bill as well as oral oncology products. This will include supervising at least 1 call center, separate copay program and PAP program vendor. Responsibilities include but are not limited to management of Takeda Oncology reimbursement and patient assistance support programs. The role will be knowledgeable in patient and provider access support services and collaborate cross functionally within the commercial organization to implement programs that support Takeda Oncology s patient access objectives. The role will manage all monitoring and reporting of patient support program activity data and analytics. The role will work closely with several cross-functional stakeholders including US PVA field and internal teams, Commercial Operations, Marketing, Patient Advocacy, Sales, Legal, Medical and Market Analytics along with relevant external customers and stakeholders. The Manager will also interact with senior Commercial leadership to accomplish overall business objectives.
Essential duties & responsibilities:
Oversee existing patient reimbursement access program day to day operations with a focus on operational excellence in support of patient and brand objectives and Takeda Oncology business requirements.
Achieve Takeda Oncology s brand specific patient access objectives and KPI s and ensure that operations are in place to provide optimal reimbursement support.
Demonstrate fiscal discipline and accountability to effectively and efficiently manage external partners and vendors performance through appropriate metrics.
EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:
Empowering Our People to Shine
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