Posted to MedZilla on 8/17/2019


Takeda Pharmaceuticals

Portugal-, Patient Support Program/Patient Advocacy Group & Clinical Operations Manager R0009586-MZ


 
 

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that I agree with Takeda s Privacy Notice, Privacy Policy and Terms of Use.

Job Description

The main purpose of the position is to develop patient support programs and support patient associations related to the diseases that Takeda is involved in. The person will be responsible for the management, leadership and coordination of services related to patient care, access to research and communication of evidence,

This includes responsibilities for the management of resources, third parties, leadership in clinical and supportive care ensuring projects and services are implemented in an effective manner meeting established strategic initiatives Thereby granting patient support and developing patients with tools for their communication and endorsement of needs with key stakeholders. Designs strategies to address identified patient population s needs focusing on bringing better lives to patients.

PSP/PAG

  • Understand health behaviours, environmental, social, economic and clinical factors affecting patients in Takeda s Therapeutic Areas (TAs).
  • Maps key Patient groups and engages in order to develop partnerships bringing solutions to patients
  • Understand health behaviours, environmental, social, economic and clinical factors affecting patients in Takeda s TAs.
  • Maps key Patient groups and engages in order to develop partnerships bringing solutions to patients
  • Establishes a pool of key stakeholders for all TAs (KOLs, Patient groups, government officials, medical societies, and other relevant groups) and establishes a working plan for each identified person/ group making Takeda recognized as a key partner for patient solutions.
  • Identifies patient s needs in Takeda s TAs:
  • Disease awareness
  • Diagnosis
  • Support

  • Present the hospital's patient rights philosophy to patients by liaising with patient groups confirming their understanding of who to contact with questions or concerns.
  • Listens to patient s groups, family and patient needs and partners in finding solutions.
  • Enhances patient advocacy and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Prevents complaints by counselling with supervisors and managers who see a problem developing; offering suggestions to resolve potential complaints; modifying practices that cause repeated complaint
  • Participates in all TA Brand teams to gather insights on stakeholders needs to further develop and propose solutions.
  • Brings solutions for Brand Team validation, establishes project implementation and ensures timely and effective execution.
  • Develops, maintains and updates PSP in the various TAs as established per Brand Plans.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Clinical Operations

  • Supports Medical Affairs in the planning, implementation and execution of local research namely, Real World Evidence and IISRs liaising with Iberia and medical team in:
    • Choice/ adequacy of vendor
    • Budget elaboration
    • Contract execution
    • Milestone control
    • GMA liaising
    • Center selection
    • CRO monitoring and updates
    • Database closure and final CSR
    • Publication management

Local Publications

  • Establishes publication plan together with TA medical team and leads execution of the plan
  • Supports other Departments such as PV&A in developing publication plans and guaranteeing execution according to Takeda procedures and local regulations.

RMPs/Educational Materials

  • Support DSO in implementation of Risk Mitigation Plans (RMPs) namely:
  • Training of internal and external stakeholders~KPI control
  • Establishes a pool of key stakeholders for all TAs (KOLs, Patient groups

Education:

  • University Degree in Medical or Health Sciences
  • Fluent written and spoken English (mandatory)
  • Master degree related with Medical affairs or similar (Desirable)

Experience:

  • Previous experience in pharmaceutical industry (4-5 years)
  • Experience of working within the relevant National Pharmaceutical Code
  • Experience in compliance Dept. (pharmaceutical industry) or medical/regulatory departments.
  • Experience of working within the relevant National Pharmaceutical Code
  • Experience in working with patient groups, understanding government affairs
  • Knowledge of Medical Affairs areas of influence/ work

Locations

Lisbon, Portugal

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time


Please visit our website at takedajobs.com

 
 


* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.