Posted to MedZilla on 11/10/2018

Syneos Health

US-OH, Senior Account Executive 3280498-MZ



The Senior Account Executive functions as the primary client contact on a tactic level, supporting upper level client management team members and partnering with Agency Operations. This position is responsible for the day-to-day account activities and ensuring the execution of tactical objectives are aligned with client s expectations and the overall brand strategy.


At GSW, we speak people and do so by embracing 4 specific behaviors, Mosh, Flex, Rise and Own. Below are some key responsibilities and talents the Senior Account Executive should possess:


  • Serves as the liaison between client and the internal/external stakeholders, relaying information critical to tactic development in a timely, concise manner
  • Partners consistently with Project Manager and Planner to manage changes to project parameters that may affect timing, cost or workload
  • Demonstrates aptitude for working within a multi-functional team, collaborating with internal stakeholders with a focus on proactive problem-solving
  • Builds relationships with client contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs


  • Continuously works to stay current with brand information (data, strategy, competitive dynamics) and expand knowledge of marketing principles
  • Serves as lead client contact for development of tactics from conception to completion, managing more than one at a time and of varying complexity
  • Relays client-requested changes, serving as contact to seek additional feedback or guidance from client as needed
  • Assists in writing project briefs and securing signed copies from client
  • Orchestrates pre- kickoff meetings and initiation of new client requests
  • Manages the budgetary needs of the client in partnership with Planner


  • Performs well under pressure and is adaptable to constant change
  • Demonstrates strong organizational skills, effectively executing multiple project streams in parallel
  • Self-starter with desire for personal and career advancement
  • Possesses strong communication skills, both verbal and written
    • Ensures all deliverables meet GSW standards for quality and excellence
    • Supports upper-level account service managers on the implementation of strategic objectives

Job Requirements

  • 3+ years relevant client experience in marketing or healthcare or other related disciplines or,
  • 3+ years relevant agency side experience
  • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
  • Experience with Adobe Profession preferred

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