Posted to MedZilla on 11/10/2018

Syneos Health

US-PA, Field Reimbursement Manager 3245074-MZ



You provide the vision, set the pace and inspire success.

There s one thing you do that s exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate Field Reimbursement Managers, and elicit success makes you the right fit for a Field Reimbursement Director role with Syneos Health.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

Syneos Health has launched more than 120 sales teams in the last 5 years across all major Therapeutic Areas more than the top 25 pharma companies combined. We offer you more than just one job. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. Our client roster consists of more than 550 organizations including all 50 of the largest global biopharmaceutical companies.


The Field Reimbursement Manager will work closely with the field sales team to execute reimbursement tactics for current and future products in physician offices. This includes all aspects of explaining billing, coverage, coding, payment, and provider access within hospitals, ambulatory surgery centers and the physician offices. This position will be a field-based expert on billing issues at providers and will coordinate field strategies to maximize market access to products.

Primary responsibilities include delivering billing information and assisting customers with execution of the billing and claims process for products in the customer offices. The position typically requires at least 50% travel, but may be as much as 75% travel.

Provide information to support all billing and reimbursement functions related to products to customer offices.

  • Develop and maintain relationships with customer office billing personnel to facilitate reimbursement for company products.
  • Deliver accurate billing and coding information to all finance/billing personnel in customer facilities.
  • Provide strategic support to current customers to resolve coverage denials and/or empower improved contract negotiations to facilitate economically viable payment
  • Assist with EOB assessment of problem claims and offer guidance to offices on appeals, resubmission of claims and other approved tactics.
  • Develop and maintain a comprehensive understanding of regional and local reimbursement coverage issues through payor research and the Regional Reimbursement Director [RRD].
  • Provide internal and external recommendations regarding coding for related services consistent with market approval processes.

Collaborate with RRDs and sales team, when directed by RRD, to drive successful claim processes.

  • Provide market feedback to RRD on customer business trends, competitive updates and industry issues and opportunities
  • Participate in regional and national sales meetings and local/regional marketing events as directed by RRD

Other Responsibilities

  • Adhere to Corporate Compliance programs and successfully participate in training and continuing education programs
  • May be assigned additional responsibilities based upon organizational needs

Job Requirements


  • Bachelor's Degree or equivalent combination of education and experience.
  • Strongly prefer CPC/RMC certification preference given to current CPC/RMC candidates
  • Other billing/reimbursement/coding certifications also accepted


  • Minimum of 3 years experience in provider relations; preferred within medical device or pharmaceutical sector
  • CPC strongly preferred
  • Coding, coverage and reimbursement experience within medical device or biotechnology industry
  • Strong understanding of Medicare Part A, B and D and legislative policy issues that relate to reimbursement
  • Excellent written and verbal communications skills
  • Ability to travel up to 75% of the time

Full Syneos Health Selling Solutions benefits which include:

  • It is the company's policy to provide employees with flexible paid time off (PTO) from work that can be used for vacation, sick days, floating holidays and personal time
  • Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance
  • Medical - Cigna; Dental - Delta Dental; Vision - EyeMed
  • Company Match 401K - $0.50 per dollar up to 9% of salary
  • Car Allowance
  • Eligible to participate in Employee Stock Purchase Plan
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Company-paid Basic Term Life Insurance at 2x base salary
  • Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children.
  • Company-paid Short and Long Term Disability
  • Optional Supplemental Short and Long Term Disability (100% employee paid): employee only
  • Employee Assistance Program
  • Tuition reimbursement
  • Referral bonuses
  • Dedicated training and support

Make your work matter everywhere. Be a driving force in the evolution of healthcare sales.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled)

Please visit our website at


* If a direct employer requests that you go to their web site and complete your application there in order to be
  considered, please do so. Applications for all positions are subject to each employer's specific requirements.