US-PA, Regional Sales Consultant - Yardley, PA pdi001757-MZ
The Regional Sales Consultant (RSC) is responsible for engaging health care professionals (HCPs) in telephone conversations to promote assigned client product(s), maximize the product(s) selling potential and meet program and Client objectives. The RSC achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use. The RSC utilizes approved tools for product and program promotion and maintains a competent level of product, program and customer activity knowledge. Position is located at Publicis Health in Yardley, PA.
Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs
o On behalf of Client, promote Client's product(s) via outbound telephone calls by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.
o Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program.
o Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
o Maintain call productivity and metrics that are required by program.
Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
Maintain thorough knowledge of Client product(s) and program.
Verify and complete required data entry in CRM systems, such as details of the target s responses and any follow-through actions.
Listen and respond appropriately to customer needs and questions.
Create and maintain a positive impression with client and client s customers.
Fully comply with all laws, regulations and Publicis Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.
Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable.
Key Working relationships:
Report to Publicis Health District Manager.
Work closely with other RSCs assigned to the program, Publicis Health Client Services and members of Publicis Health home office support team from various departments.
Maintain a positive working relationship with customers and client contacts.
Education and Experience:
Bachelor s degree required.
5+ years of Specialty Sales experience
Rare disease experience preferred.
Knowledge, Skills and Abilities:
Excellent verbal, written and interpersonal communication skills.
Clear, articulate and grammatically sound speech and professional phone manner.
Strong focus on providing customers with superior support and service.
Ability to learn, understand and communicate complex information over the telephone.
Strong rapport building skills and active listening skills.
Excellent selling, closing, persuasion and presentation skills.
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Good organizational and planning skills, strong attention to detail and accuracy.
Ability to work independently and as a team member.
Flexibility and ability to handle multiple tasks simultaneously.
Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
Must be able to successfully complete client training and meet training expectations in order to proceed to servicing client s customers within the parameters of the program.
PDI provides its clients with customized healthcare commercialization strategies and client resources -- all based on transformational insight.
PDI is the leading source for performance-driven, customized commercial solutions, designed to grow brands and achieve results. At PDI, every engagement begins and ends with the client in mind so as we look to offer them customized services that will provide the greatest value. Most importantly, we recognize that the only way to be successful is to ensure the success of our own people. We put our people first so they are able to serve our clients and their needs.
PDI offers competitive compensation, 401-K benefits, comprehensive benefits package, and the opportunity to grow with the nation s leader in healthcare sales.
If you have a proven record of success and the desire to have a positive impact in the healthcare field, we want to hear from you.
PDI is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please visit our website at pdi-inc.com