Posted to MedZilla on 8/21/2017

PDI, Inc

US-PA, Hybrid Sales Specialist - Yardley, PA pdi001711-MZ


PDI at Publicis Health is building a team of Hybrid (Inside/Field) Sales Specialists.  PDI has partnered with a specialty pharmaceutical company focused on the development and commercialization of novel, local therapies for the treatment of patients with musculoskeletal conditions, beginning with osteoarthritis (OA), a type of degenerative arthritis.

This is an exciting opportunity to combine your desire to travel with your outstanding phone skills to maximize sales success. The Hybrid (Inside+Field-based) Sales Representative is responsible for engaging Health Care Professionals (HCP) in telephone conversations and live interactions to promote assigned client product, maximize the product s selling potential and meet program and Client objectives. The Hybrid Representative achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use in vacant territories and/or white space and special region assignments. The Hybrid Rep utilizes approved tools for product and program promotion and maintains a competent level of product, program and customer activity knowledge. 

As a Hybrid Inside/Field Sales Specialist, you will be based in Yardley, PA in our contact center.  In addition, the position requires an average of 20% travel for field activities, but requires flexibility in your ability to travel with potential of up to 40% in the field and the remainder on the phone in our contact center.  In this unique position, you will have the opportunity to travel to vacant territories for live HCP interactions as well as making phone contact with defined targets.



Bachelor s degree (any major) from an accredited college or university is required.

1-3 years of previous sales experience in business-to-business (B2B), medical device, or Pharmaceutical industry

Flexibility to cover multiple shifts as needed

Up to 40% travel



Account and territory management experience



         Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.

o   On behalf of Client, promote Client's product(s) via the telephone (outbound and/or inbound calls) and in person (field visits) by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.

o   Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.

o   Create and implement business plans to achieve territory and business sales goals.

o   Maintain call productivity and metrics that are required by program.

o   In preparation for field activities when deployed to assigned territory or as part of vacancy management coverage:

  Coordinate and align a strategic field call plan with the client field sales manager and PDI Manager prior to deployed into vacant territory.

  One week prior to field deployment, call identified HCP targets to introduce themselves and set appointments.

         Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging, and effectively use approved promotional aids.

         Maintain thorough knowledge of Client product(s) and program.

         Verify and complete required data entry in Publicis Health CRM systems, such as details of the target s responses and any follow-through actions.

         Listen and respond appropriately to customer needs and questions.

         Communicate with the District Manager, team members and Publicis Health Client Services on project s progress, as required.

         While in the field, manage promotional budget.

         Create and maintain a positive impression with client and client s customers.

         Prepare reports for management as needed.

         Fully comply with all laws, regulations and Publicis Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.

         Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable.

         Other projects as assigned by the manager.

         Must be able to travel within the assigned US region (or another region as part of vacancy management coverage) for field sales activities up to 40% as required by the program.

Company Overview

 PDI was the first contract sales organization that provides insight-driven, multi-channel messaging for established and emerging healthcare companies. Today, PDI is pioneering new and innovative approaches to how pharmaceutical and medical device companies engage customers.

When you join PDI, whether as part of our field sales organization or at our corporate headquarters, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value based leadership model provides an environment where our employees can work to their full potential.




PDI is an equal opportunity employer commitment to promoting and supporting an inclusive environment.

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