The Director, Patient Services, Strategy and Effectiveness- Immunology & Dermatology will lead the PSS business planning process for >$50m in budgetary spend from insight gathering, strategy assessment to material development and rollout. Additionally, the role will collaborate with Patient & Specialty Services, Market Access and Franchise Brand Team leaders in aligning strategy, developing robust marketing HCP and patient solutions and subsequent monitoring for achievement of brand targets. The position will provide strategic direction by leveraging deep and broad understanding of Patient Services, competitive monitoring & Hub offerings, industry trends and cross-functional business knowledge to address business challenges and drive better access for patients to Novartis therapies.
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
A Bachelor s Degree is required; Concentration in marketing is preferred; (PharmD, RN or MBA a plus). EN (oral and written)
A minimum of 7+ Pharma commercial experience with key experiences operating in patient services space and/or market access and/or home office/marketing experience is required
Strong marketing experience and proven success in the areas of Marketing and Hub Services
In depth knowledge of specialty product distribution and service company business models
Solid strategic thinking skills and analytical skills are essential Advance experience in developing presentations
Strong written and verbal communication skills, including comfort level with senior management presentations
Previous consultant or vendor experience preferred
Strong experience with sales force communication
Ability to lead across the marketing, sales and patient services organization.
Proven track record of working within a matrix organization
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