Novartis is recruiting for a Respiratory Account Manager role. This position will be for the Charlotte, NC territory.
A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of which makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive Sales organization. The core responsibilities for this role include the following:
Responsible for achieving business objectives by maximizing product share and/or sales goals for the key accounts as-signed. This position is responsible for enhancing NPC relationships with key customers and must align key institutional account strategies with national and designated area business strategy. Must develop deep understanding of customer/ account specific insights to barriers to prescribing and identifying opportunities for growth.
Drive effective account planning & management process by identifying and leveraging key influencers within the account, building relationships at the executive level, creating long term approach and value
Drive brand sales growth within specific accounts (Short and long term)
Lead the development and implementation of the account plan with a cross functional team approach, sound ac-count strategies, tactics and effective allocation of resources. Generate positive customer value
Utilize protocols to understand process, issues, governance, and barriers to the brand specific to the account; work cross functionally to find business solutions within framework of individual account
Gather broad level insights from account that lead to unique customized strategic plan
Develop deep understanding of customer/ account specific insights to barriers to prescribing and identifying op-portunities for growth.
Innovation / Collaboration / Thought Leader Development
Communicate appropriately to relate changes to account & share insights
Liaise with Managed Markets to gather insights on payor activity
Work with Regional Strategist and Brand Team to use existing resources to meet customer needs, with ability to be creative /use non-traditional approaches within Novartis E&C policies to create solutions
Identify & leverage influence patterns across accounts to create patient centric value
Develop local market strategies and drive cross-functional alignment on marketing initiatives
Work with Thought Leaders to obtain favorable formulary status and create pull through plans in key accounts
Key Performance Indicators
- Revenue, revenue growth and market share for key products in key accounts and areas within the Respiratory Franchise
- Key Product launch success metrics
- Quality metrics
- Key Account and/or market segment assigned customer satisfaction
- Compliance with NPC policies, laws and regulations
- Development and execution of customer account plans
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Education: Undergraduate degree (required), advanced degree preferred
Languages: English (required)
Geography/Mobility Candidates home zip code to the edge of the new geography should be less than or equal to 50 miles.
2 yrs of account management experience and a minimum of 5 years or pharma sales experience is a must.
Proven ability to establish and cultivate key customer relationships
Experience attracting and developing talent and building and managing high performance teams
Strong cross-functional leadership, and ability to collaborate effectively
Strategic and analytical thinking as demonstrated by key projects/initiatives
Specific Professional Competencies:
Deep understanding of customer/ account specific insights to barriers to prescribing and identifying opportunities for growth
Strong financial acumen and ability to discuss contracts with key LTC pharmacy customers, Systems of Care, and Infusion Center customers as appropriate and as assigned
Excellent organizational, written, and verbal communication skills
A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; a collaborative style
Emotional maturity; self-confidence, ability to manage effectively in a changing, complex organizational structure
Ability to drive and lead through change and ambiguity, including growth and change in own role
Unquestionable ethics, values, and professional integrity
Solid track record on compliance and strong and through understanding of the full range of sales and business compliance issues
Extensive experience in Medicare/Medicaid/Managed care reimbursement
Strong performance orientation
Position will be filled commensurate with experience
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