US-NJ, Director, National Payer Account Management - Anthem 223521BR-MZ
Director, National Payer Account Management - Anthem
US GEN MED
East Hanover, NJ
Novartis is recruiting for a role. This role is a National role and can be based anywhere within the U.S.
A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of which makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.
The Director, National Payer Account Management will be responsible for:
Responsible for complete business ownership of multiple key National Managed Care (MC) Accounts. Drive favorable formulary placement of Novartis Pharmaceuticals Corporation products in an effort to achieve corporate business goals. This entails leading the negotiation and implementation of rebate agreements and other creative customer programs with designated MC Account customers. Consistently drive advocacy with key account clinical and business stakeholders to maintain and improve formulary placement and utilization restrictions. Ensure Novartis Pharmaceuticals Corporation remains a preferred partner of choice with assigned MC Accounts by building and maintaining a customer-centric approach across the spectrum of customer stakeholder divisions. Lead MC Account extended teams and drive optimal sales volume through internal and external collaboration.
Owns the MC Account business and delivers Account Management business goals
Responsible for complete business ownership of assigned essential Key Accounts; develops Account strategy and objectives in line with MC objectives; aligns Account strategy with other key Sales, Marketing, Medical and Managed Care functions and ensures cross-functional support.
Leads negotiations, contracting, pull-through, and distribution management with assigned Accounts.
Builds and delivers strategic account plans for assigned MC Accounts; works effectively with colleagues in other functions to achieve Account patient access and sales goals.
Creates and implements programs designed to build long-term relationships with Accounts, based on deep understanding of the customer organization, structure, business strategy and priorities.
Takes personal responsibility for strong relationships with significant customers and stakeholders.
Is responsible for contract optimization, access, and reimbursement across the specific customer groups that are relevant to the account.
Builds the Account Management organization:
Leads cross-functional teams and other assigned resources to develop and deliver MC Account business plans.
Acts as a product and Account Management expert, providing advice and guidance as required to other business leaders.
Acts as mentor to other MC Account Directors by sharing best practices on contracting, developing/executing best in class account plans, demonstrating knowledge of product/disease states, distribution system, product reimbursement, customer segments, and healthcare environment/regulations.
Communicates customer insights and MC account-related activities to internal stakeholders, and engages with them to pursue business opportunities within assigned accounts.
Manages at least 1 ADNA assigned to support account deliverables, customer interactions, internal stakeholder engagement, pull through initiatives (see below for more detail on ADNA job description)
Develops ADNA skill set, customer and market knowledge, and career development planning
Monitors ADNA success/progress and ensures all goals are being met or trending toward success on a regular basis
Take corrective action when needed as account lead and management head of team
Scans the external Drug Management and Account Management environment
Identifies future trends and develops customer-centric business solutions that capitalize on market opportunities.
Provides expert insight into product-related healthcare systems and their impact on Novartis Products and managed care customers; identifies new business opportunities with current or potential MC Accounts.
Ethics and Compliance:
Works within ethical and compliance policies and ensures those around him/her do the same.
Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Bachelor s degree required, advanced degree preferred.
A minimum ten years of experience in Pharmaceutical sales, marketing, or operations.
Five years of experience in Payer Account Management.
Extensive experience in contract negotiation with large national accounts.
Minimum of 3 years prior experience (as account manager or head of account management) with Anthem is preferred.
Critical understanding of PBM, National Health Plan business and changing market landscape.
Thorough understanding of the health care laws governing the health plan sector.
Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management.
Proven ability to maximize sales volume post formulary acceptance through effective collaboration and partnership with external customers and internal sales field forces (pull-through).
Proven people management and leadership skills.
Strong analytical and computer capabilities.
Strong understanding of healthcare reform and implications on healthcare payer and providers.
* If a direct employer requests that you go to their web site and complete your application there in order to be
considered, please do so. Applications for all positions are subject to each employer's specific requirements.