US-NJ, Associate Director, Specialty Data Management 221947BR-MZ
Associate Director, Specialty Data Management
US GEN MED
East Hanover, NJ
The Associate Director, Specialty Data Management will be a critical team member in the PSS Analytics Patient & Specialty Data Management and overall PSS teams and be responsible for managing the end-to-end patient and specialty data ecosystem for their assigned brand/s.
A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. It is a pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of this makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.
He or she will ensure alignment on data and reporting requirements between internal stakeholders and 3rd party providers (i.e., HUBs, Specialty pharmacies, Data processor/aggregators, Distributors). He or she will oversee and streamline the interaction across all stakeholders to guarantee a smooth and quality controlled data transfer process and to resolve current data issues and challenges.
Major Activities Include:
Oversee Data Governance & Quality Management process for assigned brand/s with external and internal data providers to ensure timely, accurate and complete patient and specialty data.
Inform and guide stakeholders regarding data availability, caveats and limitations to business unit brands (subject matter expert).
Understand business priorities/challenges and translates into data QC needs and data performance metrics.
Define the roadmap of data-related projects to support upcoming business changes and partners with internal and external teams to implement accordingly.
Define & maintain business rules to ensure high data quality for utilization across PSS Analytics.
Rapidly problem solve and resolve data issues for PSS Analytics as needed, working closely with IT, DS&E, Analytics, Sales & Marketing, Finance,
Managed Markets, Market Access operations teams.
Define data quality metrics and utilizes reports and dashboards to monitor quality and enforce SLAs and data agreements.
Analyze data sets in support of data investigations and/or data quality control.
Ensure smooth maintenance of external data (syndicated and SP), solving the day to day issues.
Collaborate with PSS Analytics staff to ensure consistent understanding and communication of common source issues (SP, HUB, 3rd Party Data).
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Bachelor s Degree in relevant area, MBA Preferred
Fluent in English (oral and written)
3+ years Specialty pharmaceutical industry or related field
3+ years of Healthcare Commercial Data Management experience with an understanding of the specialty products pharmaceuticals market, including:
Strong knowledge of data quality management and best practices
Good understanding of data governance processes
Strong understanding of data warehouse and master data architecture and processes
Strong communication skills and ability to translate technical information into business relevant information
Strong business knowledge and mindset to provide guidance on how data can be applied to answer business questions
Understanding of how data is used for analytics & reporting
Vendor management skills to enforce SLAs based on data quality performance
Strong problem solving & project management skills
Travel as required
Deep understanding of specialty brand data (i. e. data from HUB services, Specialty Pharmacies, Syndicated vendors, internal data etc.)
Ability to understand pros, cons, and limitations of healthcare data, as well as have an understanding of the strengths and weaknesses of third party players involved (i.e., HUBs, specialty pharmacies)
Experience with Alteryx Designer and Tableau software
Position will be filled at level commensurate with experience.
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