US-NJ, AD / Director, Content Development & Training, NS - MSL Capabilities 219016BR-MZ
AD / Director, Content Development & Training, NS - MSL Capabilities
US GEN MED
East Hanover, NJ
Research & Development
Novartis is recruiting for a AD / Director, Content Development & Training, Neuroscience, within the US PLS MSL Capabilities Unit. Preferred location is East Hanover, NJ, however, this role could be home office based within the continental U.S.
A global healthcare leader, Novartis, has one of the most exciting product pipelines in the industry today. It is a pipeline of innovative medicines brought to life by diverse, talented, and performance driven people. All of this makes Novartis one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.
The AD / Director, Content Development & Training, Neuroscience will be responsible for the strategic development of and training on all scientific content and educational resources/customer tools within their assigned therapeutic area for the Field Medical organization. Also responsible for the development and execution of the Field Medical annual therapeutic training plan for assigned product (s).
Educational Resources / Content Development:
Create a strategic training plan and develop content for the Field Medical team.
Proactively identify Field Medical needs and develop scientific / value content that differentiates NVS products.
Customize content and tools to meet the needs of various customer segments e.g., Health Care Providers (HCPs; physician and non-physician), investigators, managed care customers.
Coordinate across line functions and key stakeholders to ensure that all resource and content developed is aligned with US Medical, Health Economics Outcomes Research (HEOR), Medical Product Team (MPT), and Global Medical Affairs (GMA) strategies / timelines. Content that is developed should appropriately reflect the differentiated value proposition and ensure high quality scientific exchange of Novartis compounds.
Coordinate the eMed review and approval process for all tools developed for scientific exchange with customers by US Medical personnel.
Upon request, assist with eMed review and approval process for medical congress materials, e.g. medical booth layout, medical booth content. (However, the CDT is not responsible for proactively tracking and managing the approval of these items.)
Provide guidance and coaching to eMed reviewers if questions arise regarding review of medical tools
As content is developed, ensure that the communication plan associated with the use of the tools is aligned with the Field Medical Leadership Team (FMLT) / Field Medical National Director and/or Scientific Communications Director.
Plan and manage resources for content development, including vendors and budget(s).
Partner with Scientific Communications Director and align with FMLT to determine logistics & strategic communication plans for the Field Medical component of priority Medical Congresses:
o Develop & recommend Field Medical coverage plans/needs in collaboration with FMLT based on Medical Unit strategy & product prioritization, as well as budget considerations.
o Coordinate debrief meetings held during Medical Congresses to share real-time insights and/or to collaborate on post-meeting deliverable content, if applicable.
o Coordinate the development of post-meeting customer deliverable (if such a deliverable is part of the strategic communication plan); ensure Field Medical team receives appropriate training on any deliverables approved for customer use.
Serve as an active member of the Field Medical Leadership Team; assist in the development and execution of strategies related to training and content.
Collaborate with the Scientific Communications Director and others in the Medical Unit to ensure that the Document Center is up to date for therapeutic content.
Gather key primary therapeutic/scientific source content from internal Novartis sources, the literature, and medical meetings in support of content development.
Actively evaluate the impact and value of developed content and maintain a plan for continuous improvement and updating of content.
Ensure training opportunities are provided for further pull-through and coaching to Field Medical on FME-related content, if requested e.g. STEP Change
Develop content and training for internal regional and national meetings, if requested.
Work with external Medical Experts to provide therapeutic training to Field Medical team, e.g. training at internal meetings, training on Education Calls
Collaborate with Clinical Development, MU Clinical Study Leads, Global Medical Affairs (as applicable) to provide training and materials to Field Medical team on Novartis-initiated clinical trials
Ensure Field Medical team is updated with competitor data through collaboration with Competitor Expert Leads (if applicable) and GMA via publications, Education Calls, other training documents
Develop and update (as needed) the new hire onboarding plans. Work with RMLs to coordinate the mock scenarios at the end of onboarding.
Share best practices with fellow CDTs and/or full COE members to enhance US Medical effectiveness.
Develop and execute Field Medical therapeutic training plans in alignment with FMLT.
o Coordinate with stakeholders (eg, Medical Directors, Global Medical Affairs, Commercial, NIBR, HEOR, Managed Markets, and others) to provide timely and relevant training to anticipate and meet Field Medical needs
o Develop and periodically update new hire onboarding training plan
Develop mock scenarios for new hire onboarding mock presentation
Serve as a therapeutic trainer for their respective Field Medical team.
Provide and coordinate therapeutic training of Field Medical new hires.
Actively evaluate the results of therapeutic training programs and maintain a plan for continuous improvement and enhancement of those programs.
Participate in FMLT and actively contribute feedback regarding organizational talent review (OTR) and RSD performance; support candidate interviews.
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Position will be filled at a level commensurate with experience.
Doctoral degree preferred, with regional medical experience at Medical Science Liaison Director / Associate Director level
Thorough knowledge of clinical medicine, disease management, medical research practices in appropriate therapeutic area, and healthcare business and managed market knowledge.
Strong competency in evidence based medicine with the ability to differentiate product value.
Excellent interpersonal communication, presentation and project management skills, strong personal integrity, teamwork abilities, and customer focus are necessary.
Demonstrated ability to analyze, interpret, and communicate study results.
Demonstrated ability to manage projects and to effectively coach, train, and mentor scientific/clinical persons at all skill and knowledge levels.
Ability to provide constructive feedback, to plan both strategy and implementation, and to work effectively cross-functionally.
Must have a thorough understanding of the drug development process and roles of the ALIGN, MPH, and MPT teams.
Must possess a thorough understanding of the FDA, OIG, HIPAA and other guidelines relevant to the pharmaceutical industry and to ensure compliance with these external as well as Novartis internal guidelines and standard operating procedures (e.g., Ethics & Compliance guidelines).
Must be able to organize, prioritize, and work effectively in a constantly changing environment.
Prior experience as a Medical Product Team Lead or Managed Markets Health Outcomes Coordinator (MAM-PTL) preferred.
Field or East Hanover, NJ based role with ability to travel (US and International) approximately 20%.
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