Novartis is recruiting for a Clinical Operations Patient Engagement Specialist to be located in East Hanover, NJ.
A global healthcare leader, Novartis, has one of the most exciting product pipelines in the industry today. It is a pipeline of innovative medicines brought to life by diverse, talented, and performance driven people. All of this makes Novartis one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.
The Clinical Operations Patient Engagement Specialist provides strategic and tactical support for US Clinical Operations organizations within US Clinical Development and Medical Affairs. Responsible for operational execution and development of strategic approaches to patient engagement within US clinical trials. Supports both US Clinical Development and US Medical Affairs teams to develop, drive and sustain patient tools and feedback mechanisms within US clinical trials.
Operational Leader for Innovative Patient Engagement across the US Pharma Clinical Development and Medical Affairs organizations.
Identify digital and non-digital approaches to patient engagement within US clinical trials.
Guide Clinical Operations teams in the utilization of patient centric innovations.
Develop and deliver tactics and tools to positively impact Investigators and their patients in US clinical trials.
Work with Clinical Teams to identify and implement appropriate patient engagement strategies within large clinical programs and individual clinical trials.
Work closely with Clinical Development and Medical Affairs teams to obtain patient input into protocols and trial feasibility.
Lead CDMA partnership with internal Advocacy and Communications and Patient Affairs/Policy teams in relation to clinical trial patient engagement. Create strategy for US CDMA optimization of Voices of Inspiration capabilities.
Create and lead strategy for external partnerships with patient engagement organizations (i.e. CISCRP, Patients Like Me, Inspire, etc)
Oversee local vendor selection, onboarding and performance. Serve as main contact for any potentially significant quality/compliance issues and escalate to clinical trial team as required
Responsible for developing, tracking and reporting metrics/KPIs to the US CD&MA Leadership Team in collaboration with US Clinical Operations leaders.
Accountable for the forecast, allocation and tracking of budget.
May be involved with special projects and work streams.
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
This position will be filled at a level commensurate with experience.
Bachelors Degree in scientific or healthcare discipline is preferred, (preference for Sciences), advanced degree desirable
Excellent English written and verbal communication skills.
7 years working directly in the area of clinical trial execution or clinical trial patient engagement with country and/or global experience
Excellent understanding of all aspects of clinical drug development with particular emphasis on patient recruitment, trial execution and monitoring
Strong project management skills
Demonstrated leadership across teams with the ability to influence and direct others within a matrix environment
Thorough understanding of with general health authority, GCP and ICH requirements
Excellent communication and presentation abilities and skills
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